Last month (July) I've uploaded 15 models, and have been told that that is even more than enough (as others earned this badge with only 8)...
But I'm still waiting and nothing has happened.
I've contacted this email: problem-solvers@grabcad.com, but haven't received any response yet.
Yesterday I've discovered that a user that has opened an account on July 25, 2018 has been awarded this badge with only 3 models in total !!!
How did he earn this badge and why not me ???
Please answer, Support.
Hello Yahya, I will let the team know that you haven't received your badge yet and we will get that fixed for you as soon as possible.
Thnx, but what about that user?
How did he get his?
Well, I've received a respond to the mail I sent before, and although it did explain much about the situation, it still doesn't explain how someone who has uploaded 3 models in the same month I've uploaded 15 models has been awarded the "Active Uploader" badge.
I don't think that the automatic badge-awarding system would do such a thing alone, as this is supposed to be against its programming.
Could you please investigate more about this situation. At least tell me who the 10 are and how many models did they upload (in July).
The same case happened to me, i loaded more than 20 (Twenty) model of good quality and i get nothing only ignoration so i protest and start sending emails, only after i got my badge.
Although it is not about getting badges it is about unfair treatment and unjustness.
urs Ibrahim Pazinger
Most of the GrabCAD Badges have to implemented manually. We are currently trying to make a system where users will get their badges automatically. I dont know when that feature will be implemented but we will be getting it soon.
Sorry for the inconvenience.
So am I getting my badge?
You still didn't explain how this user which has uploaded 3 models in the same month I've uploaded 15 models has been awarded the "Active Uploader" badge and not me.
This is his link, again: https://grabcad.com/luis.lucero.ale-1
Can't you just send me the badge manually?
I dont have access to do that, im talking with the technical team to see what they can do and see why you havent been given the badge, please give me some time.
So after digging into the information about the Badge it seems that the Active uploader badge is an automatic badge detected by our system. You can obtain the badge depending on how many CAD parts you have in a file not based on how many models your have uploaded that month. So you can have a Model that has 300 CAD parts and if you are in the top 10 you will get the badge.
We have a solution for this and on our Roadmap we will be fixing the badge system and this badge will be changed based off how many models you publish into the library not how many CAD Parts are in your model.
I have uploaded nearly 30 individual project files to GrabCAD in the past 5 days, and have not received the active uploader badge either. I think a clear definition of "active uploader" would be useful.
But that means that the badge's name is TOTALLY misleading ...
Besides, how were we supposed to know that?
And is it calculated by the summation of no. of parts uploaded in the month? or the model that was uploaded in that month that contains the most parts?
Well, that explains how this "user" has got his badge...
He has been uploading the previous versions of his designs within his model, so the automatic counter just accepted him as an active uploader.
I'm actually pretty disappointed, but I'll still do my best to get that badge again.
Yea its very misleading but dont worry a lot of the badges will be changed in the future and will be explained a lot better.
Thank you for keeping us up to date! I appreciate it.
If you don't receive the email within an hour (and you've checked your Spam folder), email us as confirmation@grabcad.com.