Hi everyone, just look at this picture, from last 3 days i'm not been able to view any 3D models on grabcad from phone,ipad and laptop too. it just shows me this prompt after loading. can anyone help me
Also ran into a similar problem, but only for newly uploaded files. Files uploaded earlier are displayed correctly.
same her only newer ones..
same for me aswell, ... i can view the models on my phone, .. but none of the new files are viewable
I'm new here We also have same problems how we can show our talents..
Could you please tell what file type/format/extension you were using? Also can you try uploading again?
i have tried stl, step(ap203,ap214,ap242) and part and assembly files from solid edge st6, solid edge st10 and solidworks2020
also asked another collaborator to try and view using browsers
tried viewing with firefox and opera
alll failed
After re-uploading models the 3D-Viewer started working
We will be looking into this. Is there any more information you can give that would help us recreate this issue so we can find a fix?
Now issue is resolved , thanks for your help.
I have the same issue with my models, I havent checked them all but the new ones dont work in the 3d viewer, and some of the models i look at from other people dont load in the viewer. I am using google chrome
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