Thakur Singh

- Key liaison between the client, supervisor and senior management. - Responded to all client calls in 24 hours according to department standards. - Assisted the sales team in development and execution of the regional sales strategies and assist in all quotation reviews. - Development of actual & potential clients via active participation in new account creation. - Coordinated work schedules, reports, data, billing and client requests. - Provided instant support in billing and giving credits to customers with the help of Automated Billing System (ABS) handheld System. - Coordinated on-time and accurate delivery and pickup of products. - Worked with accounting staff to facilitate discussions on client account payment habits; assist with collection of monies owed. - Maintained, adhered to and participated with all QA\QC policies of the organization.

- Supervised all the mechanical operations in the company, including:  Complete plant servicing and engineering operations.  Ordering and stocking of necessary parts for the required mechanical operations. - Read blueprints for new product manufacturing and its production and maintained QC. - Assisted personnel with the company manufacturing processes. - Implemented the six sigma and lean manufacturing principle. - Assisted new employees on their duties and maintained a motivational environment. - Applied health and safety protocols in the workplace. - Resolved complaints and issues in the manufacturing and maintenance department.

- Designed drafts, through to fabrication of metal components. - Designed from concept and machine floor requirements. - Note any issues with a project - design, concept, timing - Ask for resources as required for engineering calculations, detailing etc. - Learned to start from concept to the final production and fabrication of metal components. - Read and comprehend blueprints, schematics and technical drawings. - Learned the Six Sigma and Lean manufacturing principles in operation. - Learned about the QA and QC procedures in the industrial environment. - Adaptation and applications of Safety protocols at the workplace.